Warranty Details for
We care deeply about the quality of the products we produce and sell.
From our diapers to our personal products for you, each one is carefully inspected not only at our manufacture, but also once product is in hand at our distribution center. Should you receive a product from us that is defective, we will be happy to take care of the situation right away. We sincerely apologize and will make the problem right.
This is not covered by our warranty and we suggest you see our recommendations for washing/drying your diapers to prevent this from happening.
This should never be an issue, but in case it is, contact us as soon as it happens so we can either fix or replace your item at our cost.
If you encounter any loose threads, it is possible that they were simply untrimmed and may not affect the quality and use of your diaper. If you have a thread in question, do not pull on it. Send pictures to us so we can guide you through how to handle the situation. If you have stitching that has completely come undone, we will need you to contact us with more detailed information. If the diaper has been used, this will likely not be covered by our warranty, though you are welcome to reach out to us and see what we think.
If you have received a new, unused and unwashed, diaper that has stitching completely undone- contact us right away and we will replace the product for you.
Warranty excludes things such as normal wear and tear, rips or cuts, any stains, leaks, etc.
Are only good when purchased directly through Chunkito Cheeks.